Galaxie Software collaborated with a leading business process firm to enhance their customer engagement through cutting-edge User Experience (UX) design for their Apigee Edge Management UI. This project was aimed at improving the functionality and efficiency of their management interface.
Challenges and Objectives
The key challenges faced by the client included:
- The need for an improved User Experience Design for Apigee Edge Management UI, covering core management features like developer listing, proxy editor, product listing, portal listing, and more.
- Conducting user research to better understand the features and requirements of the Apigee Edge Management UI.
- Designing interaction for core features of the Apigee Edge Management UI.
Innovative Digital Solutions by Galaxie Software
To address these challenges, Galaxie Software:
Performed primary UX Design work for the Managed API Gateway for Google Cloud Platform (GCP).
- Created wireframes and high-fidelity mockups that could be used by the engineering team for development.
The collaboration resulted in several significant improvements:
- The application was developed with the latest technology, ensuring the best performance.
- Operational costs were reduced by using open-source tools for development.
- The billing process was improved, leading to increased efficiency.
- The efficacy of the entire system, including provisioning and account activation, was enhanced.
Galaxie Software: Pioneering UX Design and Customer Engagement
This case study showcases Galaxie Software’s expertise in UX design and our ability to enhance customer engagement through technological innovation. Our commitment to using the latest tools and methodologies ensures that our clients’ applications are not only efficient but also provide an excellent user experience. Let Galaxie Software help you transform your business processes and engage with your customers more effectively.